Your privacy is our priority. This document clearly explains how pantas99 collects, uses, stores, and protects your personal data — all handled with full transparency and accountability.
Six key approaches we take to ensure every member's personal data remains safe and protected at all times.
Every piece of data transmitted between your device and pantas99's servers is protected by 256-bit SSL encryption — the same security standard used by Malaysia's leading banking institutions.
Pantas99 does not sell, rent, or share your personal data with third parties for marketing purposes. Your data is used only for the purposes you have consented to.
Your data is stored on server infrastructure protected by strict access controls, intrusion detection systems, and automatic backups to prevent data loss.
Identity documents you submit during the KYC process are stored securely and accessed only by authorised personnel. They are not shared unless required by law.
You have the full right to access, correct, or request the deletion of your personal data at any time through the account panel or by contacting our support team.
You can choose the types of communications you wish to receive from pantas99 — promotions, account notifications, or platform updates — and unsubscribe at any time with ease.
Note: This Privacy Policy is to be read together with Terms and Conditions pantas99. By using our platform, you agree to how we handle your personal data as described here.
Pantas99 ("we", "Platform") is committed to protecting the privacy of every member and user of the pantas99.pro website and our official mobile app. This Privacy Policy is drafted in accordance with the Personal Data Protection Act 2010 (PDPA) of Malaysia and international best practices for the online services industry.
We understand that your trust is pantas99's most valuable asset. Every decision we make regarding the handling of personal data prioritizes your interests and safety as our member. This document is written in plain language so you know exactly what happens with your information.
Depending on how you use the pantas99 platform, we may collect the following categories of data:
| Data Category | Example Information | Primary Purpose |
|---|---|---|
| Personal Identification | Name, MyKad, date of birth | KYC, age verification |
| Contact | Email, phone number | Account communications, notifications |
| Finance | Bank account number, transaction history | Payment processing, compliance |
| Technical | IP address, device type, cookies | Security, platform improvements |
Pantas99 collects your personal data through several different channels:
Important: pantas99 will never ask for your password, PIN, or sensitive financial information via email, SMS, or live chat. If you receive such a request, please report it to us immediately as it may be a fraudulent attempt.
We use the personal data collected for the following legally justified purposes:
Pantas99 does not sell your personal data to any third party. However, in certain situations, we may need to share your data with the following parties:
All third parties we work with are required to comply with data protection standards equal to or higher than those we practise at pantas99.
We continuously invest in security infrastructure to ensure your data remains protected at all times. Security measures we have implemented include:
We also encourage you to use a strong password, enable two-factor authentication on your account, and avoid using public WiFi when accessing your pantas99 account.
Pantas99 retains your personal data for as long as your account is active or as needed to provide services to you. After account closure, your data may be retained for a specified period for the following reasons:
Once the required retention period has expired, your data will be securely deleted or anonymised so that it can no longer be associated with you.
Pantas99 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device by your web browser.
You can control and manage cookies through your web browser settings. However, disabling certain cookies may affect the functionality of the pantas99 platform. For more information on managing cookies, please refer to your web browser's help section.
As a pantas99 member and an individual protected under the Personal Data Protection Act 2010 (PDPA) of Malaysia, you have the following rights regarding your personal data:
To exercise any of the above rights, please contact our support team via live chat or email. We will process your request within 14 business days.
Any request relating to your privacy rights must be accompanied by sufficient identity verification to protect your account security and prevent data disclosure to unauthorised parties.
Pantas99 is a platform that intended solely for individuals aged 18 and above. We do not intentionally collect any personal data from minors. Should we discover that a minor's personal data has been collected without our knowledge, the account in question will be closed immediately and the data will be deleted as soon as possible.
If you believe that a child or minor has registered an account on pantas99, please contact us immediately so that appropriate action can be taken.
Pantas99 reserves the right to amend this Privacy Policy at any time to reflect changes in our data handling practices, new legal requirements, or platform improvements. You will be notified of any significant changes through:
We encourage you to check this page regularly. The "Last Updated" date at the top of this page indicates when the most recent revision was made.
If you have any questions, concerns, or complaints regarding how we handle your personal data, or if you wish to exercise any of your privacy rights, please contact us through the following channels:
Our privacy team will respond to all enquiries within 3 business days. For cases requiring further investigation, we will notify you within 14 business days.
This Privacy Policy was last updated in January 2026 and comply with the Personal Data Protection Act 2010 (PDPA) of Malaysia. We are committed to keeping this policy up to date in line with legal changes and industry best practices.
We fully recognize and respect your data protection rights as guaranteed under Malaysian law.
Request a copy of all personal data we hold about you at any time.
Correct any inaccurate or incomplete data in your account.
Your data deletion request is subject to statutory retention requirements.
Object to the use of your data for marketing purposes or certain types of processing.
Withdraw your consent for specific uses of your data at any time.
Easily opt out of marketing communications through your account settings.
With a transparent privacy policy and high-grade security systems, you can play with peace of mind at pantas99 without worrying about the safety of your personal data.